1. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
When will I receive my items after I place an order?
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 48 hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our fulfillment centerto the destination. International delivery usually takes about 7–15 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing leave the warehouse, items usually take 7 to 20 days to reach their destination, maybe longer, but we will be in your hands.
But we will ship it out before the shipping deadline, and try our best to negotiate with the related shipping company and ask them to take your case as priority.
You can check the processing time from product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email and your Message.
2. HOW DO I TRACK MY ORDER?
We've actually made this super simple! You can click here to see the status of your order.
3. HOW DO I RETURN SOMETHING?
https://wigsia.com is happy to accept returns on all merchandise within 7 days of receipt. We also accept exchange within 7 days of receipt. Sorry, shipping and handling fees are not refundable on returns. Unfortunately, without exception, My Shopify cannot accept returns on used or damaged merchandise. For additional information, please see our Return Policy
4. HOW DO I USE A COUPON CODE?
Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order from Variou-Sales. Coupon code cannot be used for orders already placed.